Privacy Policy

Data controller

Cortex Helix Field Academy Limited, IFC Mall, 8 Finance St, Central, Hong Kong, is the data controller for information submitted through this website. Contact: info@sense-mosaicpoint.click, +852 2295 3308.

Information we collect

When you send an enquiry we receive your name, email address, preferred clinic format, optional preferred date, and message content. Server logs may record technical connection data such as IP address and browser type.

Purpose & legal basis

We use enquiry data to respond to booking requests, schedule clinics, and maintain basic administrative records. We process this information to take steps at your request before a contract and for our legitimate interests in operating an educational academy.

Retention

Enquiry correspondence is kept for up to twenty-four months unless a completed booking requires longer retention for accounting or dispute resolution. You may ask us to delete unused enquiries earlier where no legal obligation remains.

Your rights

Subject to Hong Kong law, you may request access, correction, or erasure of personal data we hold, and you may object to certain processing. Contact us using the details above. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong.

International transfers

If a service provider stores email or hosting data outside Hong Kong, we take reasonable steps to ensure appropriate safeguards are in place for that transfer.

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